Terms of Service
Last updated: April 20261. Agreement to Terms
By accessing or using the RYSA co. website at rysaco.com.au ("Site"), purchasing any products, or participating in the RYSA community platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or Platform.
These Terms apply to all visitors, customers, and community members.
2. About RYSA co.
RYSA co. (ABN: 32 869 639 399) is an Australian health and wellness brand operating an e-commerce store and client community platform. Our services include the sale of health and wellness products, personalised nutrition advisory services, and access to a member client portal.
3. Use of Our Website
You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the Site or our systems
- Transmit any harmful, offensive, or disruptive content
- Use automated tools to scrape or extract content from the Site without our written permission
- Impersonate any person or misrepresent your affiliation with any entity
We reserve the right to suspend or terminate access to the Site for any user who breaches these Terms.
4. Products and Purchasing
Product information: We take care to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free. We reserve the right to correct any errors and to cancel orders placed based on incorrect pricing or product information, with a full refund to the customer.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
Pricing: All prices are displayed in Australian Dollars (AUD) and are inclusive of GST where applicable. Prices are subject to change without notice.
Orders: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed when you receive an order confirmation email from us.
Payment: We accept credit and debit card payments through Stripe. Payment is required at the time of purchase. All payment processing is handled securely by our payment partners.
5. Community Platform and Client Portal
Access to the RYSA community platform and client portal ("Portal") is granted to registered members. By accessing the Portal, you agree to:
- Provide accurate information when registering and logging in
- Keep your login credentials secure and not share access with others
- Use the Portal only for your own personal health management purposes
- Not attempt to access other members' data or the administrative functions of the Portal
Your Portal data, including check-in logs, meal plans, and progress records, is your personal information. We handle it in accordance with our Privacy Policy.
6. Nutrition Advisory Services
RYSA co. provides nutrition advisory services through the client portal. Important disclaimers:
- Our nutrition advisory services are provided for general health and wellness purposes only
- These services do not constitute medical advice, diagnosis, or treatment
- James Rysa is currently undertaking formal nutrition qualifications and is not a registered Accredited Practising Dietitian (APD) at this time
- You should always consult a registered medical practitioner or Accredited Practising Dietitian before making significant changes to your diet, particularly if you have a pre-existing medical condition
- RYSA co. accepts no liability for any health outcomes arising from the application of nutrition guidance provided through our services
By using our nutrition advisory services, you acknowledge and accept these limitations.
7. Supplement Products
Supplements sold on rysaco.com.au are intended for use by healthy adults. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always read the label and use as directed. Keep out of reach of children. If you have a medical condition or are taking prescription medication, consult your healthcare provider before use.
RYSA co. makes no therapeutic claims in relation to any supplement product sold on our Site beyond those permitted under applicable Australian law and TGA regulations.
8. Intellectual Property
All content on rysaco.com.au — including text, images, graphics, logos, the RYSA brand, and all portal content — is the property of RYSA co. or its licensors and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our express written permission.
9. Third-Party Links and Services
Our Site may contain links to third-party websites or services. These links are provided for convenience only. RYSA co. has no control over third-party sites and is not responsible for their content, privacy practices, or availability.
10. Limitation of Liability
To the maximum extent permitted by law, RYSA co. and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our Site, Portal, or products — including but not limited to loss of revenue, loss of data, or personal injury.
Our total liability to you for any claim under these Terms will not exceed the amount you paid for the relevant product or service.
Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law.
11. Indemnification
You agree to indemnify and hold harmless RYSA co. and its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of our Site or Portal, your breach of these Terms, or your violation of any applicable law.
12. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site, you consent to our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time. The current version will always be available at rysaco.com.au/pages/terms-of-service. Your continued use of our Site after any changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of our Site will be subject to the exclusive jurisdiction of the courts of Queensland.
15. Contact Us
For any questions about these Terms:
RYSA co. ABN: 32 869 639 399 Email: james@rysaco.com.au Website: rysaco.com.au
This policy is a draft. Review carefully before publishing — in particular Section 6 (nutrition advisory disclaimer) and Section 14 (governing law — confirm Queensland is correct). Legal review recommended before going live.